UKRAINE CHARITY – PRIVACY POLICY
Ukraine Charity is committed to protecting the privacy of your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us, including when you make a donation, sign up to receive updates, attend one of our events, or when you visit or contact us through https://www.ukrainecharity.org (the “Website”).
If you have any questions or concerns about this Privacy Policy, please contact us at ideas@ukrainecharity.org, through the Website, or by post at 124 City Road, London EC1V 2NX, United Kingdom.
1. Information We Collect.
We may collect the following personal data:
- Contact data, such as your name, email address, postal address, telephone number, or other contact details where these are willingly provided to us;
- Supporter and donor information, including information provided when you make a donation via third-party platforms such as JustGiving, BT MyDonate, or PayPal, to the extent that information is not anonymous and is shared with us;
- Communication data, including information you provide when you contact us through our website (including the forms on our “How You Can Get Involved” page), email us, or otherwise communicate with us;
- Event-related information, including information you provide when attending or registering for one of our events;
- Technical data, meaning internet protocol (IP) addresses, internet browser type and operating system details, session information such as page response times, length of visits, page interaction data and navigation methods;
- Marketing data, including information about your interactions with our online advertising on third-party platforms (such as Facebook and Instagram), such as advertisements viewed or clicked, and actions you take on our Website after viewing our advertising.
How Information Is Collected:
- When you join our mailing list or otherwise sign up to receive updates from us;
- When you make a donation through a third-party donation platform;
- When you contact us through our website or by email; and
- When you attend one of our events.
2. How We Use Your Information. We use your information for the following purposes.
|
Purpose |
Category of data |
UK GDPR legal basis |
|
To send updates about Ukraine Charity’s events and activities, and to maintain communication with donors and supporters. |
Contact data Supporter and donor information Communication data |
Consent |
|
To respond to enquiries or other communications sent to Ukraine Charity through the website, by email, or otherwise. |
Contact data Communication data |
Consent |
|
To maintain and administer mailing list communications and related supporter records. |
Contact data Supporter and donor information Communication data |
Consent |
|
To ensure and monitor the effectiveness and availability of the Website, and generate statistical data relating to the use of the Website |
Technical data |
Our legitimate interests to understand how our Website is used and improve our services |
|
To measure the performance of our online advertising, to show you relevant advertisements on third-party platforms (including Facebook and Instagram via the Meta Pixel), to build audiences of users with similar interests to our existing supporters, and to analyse how visitors interact with our Website. |
Technical data Marketing data |
Your consent |
|
To comply with applicable legal or regulatory obligations, and for the establishment, exercise or defence of legal claims, where relevant. |
Any personal data necessary for the purpose |
Legal obligation Legitimate interests in establishing, exercising or defending legal claims |
Automated Technologies or Interactions. As you interact with our Website, we will automatically collect Technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our Cookie Policy for further details.
3. Data Security. We take appropriate technical and organisational measures to protect personal data from unauthorised access, use, disclosure, or destruction. We use reputable mailing list software with its own stringent data protection requirements, and we make sure to limit our mailing list communication to a reasonable level.
4. Data Retention. We retain your personal data only for as long as necessary to fulfil the purposes outlined in the Privacy Policy, or as required by law. You have various rights with respect to your personal data, including the right to request that we delete your personal data (by contacting us at the details above). We will honour your request unless we are legally allowed or required to maintain your personal data – such as to:
- Meet our legal, tax, audit or accounting obligations;
- Comply with legal process or court order;
- Protect the rights, property, security or safety of Ukraine Charity’s volunteers, donors, supporters, Website users, and / or members of the public;
- Confirm your identify.
5. Sharing Your Information. Ukraine Charity does not sell or rent personal data to third parties. We may share personal data with service providers who support our communications or donation administration, but only where necessary and appropriate.
6. International Transfers. Some of the third-party providers used by Ukraine Charity may process personal data outside the United Kingdom. Where personal data is transferred internationally, Ukraine Charity will seek to ensure that appropriate safeguards are in place in accordance with applicable data protection law.
7. Your Rights. Subject to applicable law, you may have the right to:
- Request access to your personal data;
- Request correction of inaccurate or incomplete personal data;
- Request erasure of your personal data;
- Object to or request restriction of processing;
- Withdraw your consent at any time, where consent is the basis on which we process your personal data; and
- Request portability of your personal data, where applicable.
If you wish to exercise any of these rights, please contact us using the details above.
8. Complaints. If you have any concerns about how we handle your personal data, we encourage you to contact us in the first instance so that we can try to resolve the matter. You may also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection matters, at https://ico.org.uk.
9. Changes to this Privacy Policy. We may update this Privacy Policy from time to time by posting a new version on our Website. You should check this page occasionally to ensure you are happy with any changes. We will notify you as appropriate under the circumstances if we make a material change to the Privacy Policy while processing your personal data.